Norm Jones is president of Strategic Solutions Group, Int’l., a full-service organization development firm focused on leadership development, change management, diversity and inclusion, and executive coaching. He has particular expertise in diversity and inclusion, having served in several senior diversity officer roles in higher education since 2001.
Dr. Jones has managed multimillion dollar budgets and consulted with human resources and finance executives on increasing strategic diversity and articulating the bottom line around inclusive workplace practices. He has consulted both domestically and internationally, working with executives to develop their teams and train for succession. He has remarkable expertise in mid-management coaching and has worked one-on-one with dozens of high-potential employees who have been identified in the talent pipeline as “ready” for more senior positions within the organization.
Dr. Jones has served in a number of senior leader roles such as Associate Chief Diversity Officer at Harvard University. He currently serves as Chief Diversity and Inclusion Officer for Amherst College, ranked by U.S. News and World Report as No. 2 among top liberal arts colleges. His responsibilities include serving as a national and international thought leader around issues of diversity, inclusion, and equity in higher education, working across various college constituencies to deepen the diversity of faculty and staff candidate pools, and supporting the Amherst community in maintaining equitable approaches to workforce planning and development.